Later in the chapter, the author talks about McDonalds and why the firm is so successful. The firm, as well as Harvard students, are successful for the same reason. Consistency. McDonalds is consistent in the sense that it will always taste the same, it will be open 7 days a week, and it will always have a clean bathroom. So while driving through Iowa, instead of stoping at Bobs Burgers, you will stop at McDonalds because you know what to expect. The same assumption is made about Harvard students, it doesn't matter if they were top of their class at Harvard, the bottom line is they graduated from Harvard. Chances are you'll pick a Harvard student over a Westminster college student.
In the end, reading this chapter has shown me how big how big of an impact consistency can have on a market, as well as economic success. Being someone who has an interest in being an entrepreneur, this chapter and the parallel I drew between these two topics has been implanted in my brain. Especially in the case of McDonalds, personally I hate the food, consistently, but the fact of the matter is, that the consistency of the food those Golden Arches make, have the potential to make real arches, of solid gold.
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